Services

Technical Help

COMPANY NEWS

  • Product Feature Update Training Session
    This week, BYCON successfully conducted a comprehensive training session focused on the latest product feature updates. The session aimed to equip our teams with in-depth knowledge and hands-on experience to better serve our clients with enhanced solutions.
    2025-06-27
  • BYCON Shines at The IHF-Saudi Arabia
    BYCON with its innovative core drill machines wins big success at the 1st IHF-Saudi Arabia, it's also the first time BYCON appears in Saudi, Riyadh.Thanks to all our partners and clients who visited our booth. Your support and enthusiasm inspire us to keep innovating and delivering top-quality produ
    2025-06-24

AFTER-SALE SERVICE
———

AS a customer-oriented company, we try to put ourselves in customer's position and carry out daily operations in an efficient manner.
To us, sold machines is not the end of the deal but the start of a partnership and friendship.

● A well organized the professional sales-support team
● Export to more than 40 countries
● OEM orders and customers' drawing are welcome
● NO MOQ
● Up to 1-year quality warranty
● Quick response
● Rapid parts supply for after service

 

FAQ

Core Drilling


Acceptance of Orders
 
All orders are subject to acceptance by BYCON and shall be binding only when accepted in signature and stamp. 
 

Warranty Info

 
We love our manufacturer's and stand with them in providing you the best in warranty coverage. 
BYCON warrants all of its diamond tools and equipment against defects in material and workmanship for a period of one (1) year from the date of shipment to Customer.  If you have a problem with your products that is caused by a manufacturer's defect,then BYCON will replace that item with a new one FREE OF CHARGE.
The warranty process may require that the item be sent to the manufacturer or a certified service center for inspection. In most cases, warranty claims must be filed by the customer directly with the manufacturer.
Determination of the applicability of any warranty claim will be made after the product is inspected by our Warranty Claims Department. The warranty does not cover any tool which is determined to have been used in an improper application, subjected to negligent abuse, improperly mounted, altered, involved in a non-application accident or miscellaneously damaged. The responsibility of BYCON under this Warranty is limited to repair or replacement at our option. 
 

Merchandising

 
List prices, specifications, designs, images, terms, and discounts are subject to change without notice. All prices are in U.S. dollars. 

To us, your satisfaction is our final purpose.

Tel: +86-571-82563775
Email: info@bycongrp.com
Add: #58 Xiangshan Road, Xiaoshan District, Hangzhou, China


Links
ABOUT US
Company profile
PRODUCTS
Construction Machines
Copyright © Hangzhou Bycon Industry Co., Ltd. All Rights Reserved.