Services

COMPANY NEWS

  • 2nd Anniversary of BYCON Day

    For those who’s been following this official account for more than a year might still remember, on November 20th of 2019, BYCON Team was on their volunteer task of Litter Picking to celebrate the 1st anniversary of BYCON Day. Guess time really flies, huh? Over the past 11 months, not only for every

    2020-12-15
  • 5th Anniversary Celebration Party

    August 25th, to most people live in other parts of the world, it’s just another Tuesday on the calendar, nothing special, right? However, to us Chinese people, it means a lot.Especially for lovers and couples, it really means something. On this day, it’s a Chinese traditional festival actually, peop

    2020-09-02

AFTER-SALE SERVICE
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AS a customer-oriented company, we try to put ourselves in customer's position and carry out daily operations in an efficient manner.
To us, sold machines is not the end of the deal but the start of a partnership and friendship.

● A well organized the professional sales-support team
● Export to more than 40 countries
● OEM orders and customers' drawing are welcome
● NO MOQ
● Up to 1-year quality warranty
● Quick response
● Rapid parts supply for after service

 

FAQ


Acceptance of Orders
 
All orders are subject to acceptance by BYCON and shall be binding only when accepted in signature and stamp. 
 

Warranty Info

 
We love our manufacturer's and stand with them in providing you the best in warranty coverage. 
BYCON warrants all of its diamond tools and equipment against defects in material and workmanship for a period of one (1) year from the date of shipment to Customer.  If you have a problem with your products that is caused by a manufacturer's defect,then BYCON will replace that item with a new one FREE OF CHARGE.
The warranty process may require that the item be sent to the manufacturer or a certified service center for inspection. In most cases, warranty claims must be filed by the customer directly with the manufacturer.
Determination of the applicability of any warranty claim will be made after the product is inspected by our Warranty Claims Department. The warranty does not cover any tool which is determined to have been used in an improper application, subjected to negligent abuse, improperly mounted, altered, involved in a non-application accident or miscellaneously damaged. The responsibility of BYCON under this Warranty is limited to repair or replacement at our option. 

 

Merchandising

 
List prices, specifications, designs, images, terms, and discounts are subject to change without notice. All prices are in U.S. dollars. 

To us, your satisfaction is our final purpose.

Contact Us +86-571-82563775
Contact Us info@bycongrp.com
Contact Us #58 Xiangshan Road, Xiaoshan District, Hangzhou, China


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