Services

COMPANY NEWS

  • 2020 Bycon First Technical Learning

    In past years, BYCON group gain great success in its distributor network establishment, marketing plan implement and enterprise internal management. We strongly believe there will be a more united and more harmonious society after COVID-19 end up and will have more connection with the world.

    2020-05-08
  • 1st Anniversary Celebration Of BYCON Day

    The story began in November 20th, 2018, when Damon Chen (General Manager of BYCON) decided to move the whole company to a new site, aiming for better opportunities of BYCON brand and also, considering this time’s relocating as a way to expand as well.

    2020-05-08
  • 2019 BYCON's Company Trip to Gorgeous Qinghai

    Qinghai, “big, bold and beautiful barren” as described in Lonely Planet travel guide which is dubbed as thebackpacker's blue bible, at the end of August with more ideal temperature and less visitors, finally had the blue flag of BYCON waving from it's capital Xining to China's mirror of the sky: Chaka Salt Lake.

    2020-05-08

AFTER-SALE SERVICE
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AS a customer-oriented company, we try to put ourselves in customer's position and carry out daily operations in an efficient manner.
To us, sold machines is not the end of the deal but the start of a partnership and friendship.

● A well organized the professional sales-support team
● Export to more than 40 countries
● OEM orders and customers' drawing are welcome
● NO MOQ
● Up to 1-year quality warranty
● Quick response
● Rapid parts supply for after service

 

FAQ


Acceptance of Orders
 
All orders are subject to acceptance by BYCON and shall be binding only when accepted in signature and stamp. 
 

Warranty Info

 
We love our manufacturer's and stand with them in providing you the best in warranty coverage. 
BYCON warrants all of its diamond tools and equipment against defects in material and workmanship for a period of one (1) year from the date of shipment to Customer.  If you have a problem with your products that is caused by a manufacturer's defect,then BYCON will replace that item with a new one FREE OF CHARGE.
The warranty process may require that the item be sent to the manufacturer or a certified service center for inspection. In most cases, warranty claims must be filed by the customer directly with the manufacturer.
Determination of the applicability of any warranty claim will be made after the product is inspected by our Warranty Claims Department. The warranty does not cover any tool which is determined to have been used in an improper application, subjected to negligent abuse, improperly mounted, altered, involved in a non-application accident or miscellaneously damaged. The responsibility of BYCON under this Warranty is limited to repair or replacement at our option. 

 

Merchandising

 
List prices, specifications, designs, images, terms, and discounts are subject to change without notice. All prices are in U.S. dollars. 

To us, your satisfaction is our final purpose.

Contact Us +86-571-82563775
Contact Us info@bycongrp.com
Contact Us #58 Xiangshan Road, Xiaoshan District, Hangzhou, China


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